JUNE 8 & 9, 2019 HUNTINGTON BANK PAVILION @ NORTHERLY ISLAND, CHICAGO
JUNE 8 & 9, 2019
HUNTINGTON BANK PAVILION
@ NORTHERLY ISLAND, CHICAGO

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INFORMATION & FAQ

GUESTS WITH DISABILITIES
Huntington Bank Pavilion at Northerly Island strives to ensure that all of our guests have a great time at the venue. If you need additional assistance while you are here, please make sure you let the venue know.
TICKETING
ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the handicap logo on the Find Tickets page to view all available accessible seats.
We do not have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event, so please make sure you purchase accessible seating when you order tickets.
DAY OF SHOW PARKING
Accessible Parking is at Soldier Field’s North Garage. There are also a limited number of spaces in the VIP lot (Adler Parking Lot off Linn White Drive).
All Accessible Parking is subject to the parking fees posted by the parking lot operators.
ACCESSIBLE STATIONS
If you have questions or need assistance, we have a location staffed with customer service employees to help answer questions related to seating or other accommodations.
This station is located at the Information Booth next to the VIP Club.
UNEXPECTED NEEDS
If you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through www.livenation.com to exchange all tickets for accessible seating. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
INTERPRETER REQUESTS
If you will need an interpreter for the event, please give us at least 2 weeks’ notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up, we will introduce you to your interpreter for the event and take you to your seats. There is no charge for interpreter services. Please call 312-540-2668 to arrange for an interpreter for your visit.
ACCOMMODATIONS
The venue has designated ADA restrooms on site, located in the north bank of restrooms, under the spot towers, as well as next to section 314. If you are in our VIP seating area, there is a private ADA restroom within the main trailer off the VIP patio. All concession stand and merchandise locations are accessible as well.
HEARING ASSISTANCE
Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days’ notice. Guests that require interpreter service can call the venue and arrange this as well. We need at least 2 weeks’ notice to secure an interpreter. We can be reached at 312-540-2668.

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